Customer praise for Jones + Rumley's work

My husband (R.T.) and I have just had all the glass in our windows

replaced with Sunergy by you. Five of the windows themselves were replaced

also with large picture windows. We just want to say thank you for making

the whole experience so easy  and pleasant. From our first enquiry with

Rosie at the office, to the final check by Lee after all the work was

finished, everyone was delightful and professional.

Rosie sold us on using Jones and Rumley on our first visit with her

friendliness, knowledge and professional manner.

Lee was knowledgeable, easy to converse with, reliable, punctual and

efficient. He made sure everything ran smoothly and kept us well informed

along the way. The guys who spent 5 days installing all the glass and

windows, Scott and Ric, were a pleasure to have around. They were friendly,

organised and painstaking in their work. They took care to do a really good

job.

Thank you all.

J & R   (Lindisfarne Tasmania)

 Thank you for your kind words Dear J and R
 
 I would like to take the opportunity to thank you for taking the time to write to us, and for your kind words.
 
 We endeavor to be a true ‘family’ business, which we hope extends to our valued customers.
 
 Rosemary is fantastic, always treating people equally and without any assumptions that they have ‘trade knowledge’, unlike many of the businesses who assume the customer must be stupid if they don’t know exactly what it is they need or want!
 
 Leigh has been with us for nine years, and has great industry knowledge and a genuinely concerned approach to customers.  
 
 I’m pleased to hear we were punctual, organised and efficient, because sometimes, believe it or not, we aren’t!  We always try, but sometimes workloads, staff leave, or just ‘life’ and ‘stuff’ gets in the way.
 
 Scotty and Rick are great guys, and I’m so glad that you were happy with their attitude, and their work.
 
 Could I please have your permission to use your letter for our website, removing your full names and using only your initials?
 
 Again, we really appreciate your custom, and the time taken to write to us.